Sunday, September 9, 2012
Develop good interpersonal skills - Part 2
Develop good interpersonal skills, and social work begins with the outside research; be very generous with praise and with a sincere desire to listen and encourage at every opportunity. Too many people are only interested in hearing your own voice, or put their colleagues down. This may explain why many companies are short on innovation, but that long-talkers, with the authorities and captive audience to match, the drone incessantly because they believe that their expression is essential.
As a former colleague who used to boast that, as director, was the only person who spoke to his meetings because they tended to have better ideas. He did not like suggestions and pointed out that he always had to tell his staff what to do, 'cause do not have anything to contribute.' It 'was a surprise that he failed a few months later, his activities became painfully short of new input, tolerance and goodwill generally.
If you have any doubt about your skills in dealing with others, you could improve the situation by following some simple tips.
1. Do not be afraid to make the first move, but try to be positive, not negative. Try to compliment, if possible
2. Try to be clear, concise and courteous on the phone.
3. Try to have someone with their correct name. Remembering a person's name is a sign of sincere interest, is highly flattering, and never forgotten.
4. Try listening more than talking. You may note several things unspoken, that otherwise would go unnoticed. Not only that, the person will feel you are genuinely interested in what they are saying.
5. Keep meetings short and interesting. Try to involve all those present. It 'easy to notice the articulate, as you forget those who could really make a difference through the encouragement.
6. Praise first and criticize later, and only if necessary.
7. Give constructive criticism, not destructive ones, keeping in mind that there are many ways for the same purpose. If you show colleagues how to build on what already will be far more productive to destroy the foundations that have provided principally for their ego.
8. Try to be more convincing than divisions. People will go to the ends of the earth for you, if you feel valued and appreciated. It means that you get much more done that way.
9. Always recognize the point of view of another person, even if you disagree with it. Their point of view is important to them, just like yours is important to you. If there is a stalemate, think about it for a while 'and decide to defer, if nothing changes.
10. Above all, it is your right to express yourself freely, to support what you believe, as long as you remember that this law applies to all others and involves a lot of responsibility for both the compromise and sensitivity.
These simple guidelines can not reduce all your anxieties, or interpersonal solve all your problems, but with regular use, your skills should improve significantly and positively improve your own approach. Over time, the quality of interactions should be much more fun and infinitely more rewarding all round .......
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