DIY Accounting Software Questions and Answers Installation

Customer asks for user name and authorization code or password when you try to download accounting software.

The client is probably attempting to access the paypal site or has found another area of ​​the site that required a username and password as the area of ​​socio DIY Accounting affiliate. The customer has made an erroneous belief of how to access the accounting software or payroll. The correct solution if the client was not returned by paypal directly to the download page is to click the URL sent a confirmation email that was sent after purchase accounting software.

After payment client was not returned to the site to download the product

This can happen when you pay by credit card or paypal sequence is interrupted in some way. All purchases of DIY Accounting receive news confirms a thank you note with a link to the download page from where the accounting and payroll software can be downloaded.

How do I download the product from the website.

Create a new folder on your computer account. Right click each link on the download page and save each accounting template directly to a folder on your hard drive. If the sheets are opened before saving this can cause problems as the original links could be changed to temporary links.

The accounting software files do not connect with each other.

Problems with Excel spreadsheets that have been downloaded link together but can not, if the structure has been changed inadvertently.

If the name of an excel workbook has changed the links from that file to other files will be terminated unless the name change occurs in a specific way, in this way is to open all the workbooks in connection so that when the new file name is changed the linking structure is preserved. It is strongly recommended that the names of the accounting workbooks are not changed, the simplest solution is to rename the file back to the original file name, provided that the name has changed, has not been saved or download a new file with the original name attached.

If the accounting templates were opened first to save these files are stored on your computer with temporary links for you to view them. If the file is subsequently saved then what is saved is the temporary links not the original links which causes the files to connect and accounting software is prevented from updating the model of financial accounts. The simplest solution is to delete the file and save the download page directly to your accounts without opening the files first.

None of the models accounting spreadsheets open.

This happens if you do not have Excel installed on your computer as the sheets are written on accounting spreadsheets and Excel if Excel is not installed on your computer does not recognize the file type. Alternatively, excel spreadsheets will open if you open a package worksheet was originally installed on your computer.

Similarly, when the accounting templates are saved in a CD Rom the status changes from active to read only. This is because Excel is not installed on the CD. The excel files automatically change back top models can be used both when I came back to a computer or an Excel spreadsheet open-source package has been installed.

Having saved the accounting templates from the download page when I click on the file name of the computer tries to connect to the Internet.

This is because the customer often does not actually downloaded the accounting workbooks to their computer, but instead has saved the links from the download page. Because these links are connected to the source of the models that are stored on the internet the client is returned to that source. The solution is top revisit the download page and actually download each file on your computer by clicking on the link to the accounting model, and then click Save in the dialog box.

When I open the monthly accounting template there are tabs along the bottom of the page to move from one sheet to another.

This is because the customer has probably saved the link not the files themselves and trying to excel in a single accounting worksheet rather than the whole accounting workbook on the internet and not an accounting model saved on your computer. The solution is to revisit the download page and right click each link to actually save the accounting workbooks to your computer.

It 's also important to stress that when the square box at the top right of the worksheet has been clicked to reduce the size of the spreadsheet spreadsheet and which is located further down the screen of the computer so that the bottom does not is visible, then this can also result in the navigation tabs is hidden from view. This was corrected by clicking the square box to reveal a complete picture of the page.