Monday, August 27, 2012

Your First Business Letter On the Web


There comes a time when every new business needs to communicate with the outside world. Companies on the Internet are no exception. Whether it's a welcome letter to join your group or a thank you not to order from a client, has identified the need for contact.

But I'm not a writer, you say? Your company is run entirely on the Internet?

It does not matter. Business is business and your communication with the outside world tell your clients and customers a lot about you. Your letter has activities in the mind of the recipient. You want to make that count in your favor. Let your business letter to make a good first impression.

Any experienced entrepreneur will tell you that you have to enjoy every second you have the customer's attention. Do not lose precious seconds misspelled words and difficult to understand language. I repeat, because it is so important. Your letter has activities in the mind of your customer.

Before sitting down to write, take a few minutes to jot down important information that you want to convey in your communications. Are you writing an automatic response for welcoming new members to your opt-in e-mail? It is a thank you for your letter of order? Both will have a big impact on your customers.

You could have a list like this: Thanks for joining XYZ e-zine - Welcome to our community - Feel free to join - check out "X" new offer-XYZ is a company you can trust.

And 'the last element that will strengthen communication with a simple and professional. It will not be in the room with the client, but your letter.

Fortunately, business letters are not complicated. The following is a fundamental business model for customer communication. Most word processing programs have built models that can be accessed. (In Microsoft Word opens the File menu from the toolbar, document, select "New" and a selection model is available - everything from envelopes to fax cover sheets are available.)

** After adding the information to the corporate form to save the document. You will save hours of typing to get a model up to file repetitive communications.

Date

Customer Name

Address / Identification

Dear Customer,

* Body of the letter

Sincerely,

Name / Title

Contact Information

Now you have a list of what you want to communicate and a model, put them together. Take the basics and make them fit your business needs.

For an auto-reply e-mail, you may fall the date unless you want to update the form every day ... in addition to your e-zine does not require a physical address ...

Cindy, which,

Thanks for XYZ e-zine and welcome to our community XYZ. We will be happy to meet your needs xyz. You can post messages in our forums and ...

.

Sincerely,

Tim Jones

Senior Editor

If your letter is to thank the customer for an order online, you can combine an order confirmation to thank God ...

07/22/07

Cindy, which

Circle 123 units

Sunny, XX 12345

RE: Order #: 12345

Dear Miss Chi,

Thank you for your order today. Your business is important to XYZ.
Here is a brief summary of our shipping policies ...
If you have any questions, please contact ...

Thanks for your company,

Tim Jones

XYZ Company

Contact This e-mail

Commercial Communications should not be hard, if your style is friendly, you can adapt the above format to suit.

Howdy,

Welcome to XYZ.

Here you can ...

Check out this ...

Come and visit again soon,

The moderator.

What did you do? You have created a professional communication, aka a business letter. The first impression was made. You should also check your spelling and correct sentence fragments before sending. In creating a professional business letter, you've just popped out ahead of the pack in the eyes of the customer and some of them will remember that. Have you formed a bond with your communication that could lead to repeat business. In the fast, easy Internet-driven world, this is what is necessary to maintain customer return .......

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